Terms and Conditions

Effective January 1, 2026

Cornerstone Quincy Concrete, concretequincy.com, sales@concretequincy.com

Agreeing to these terms

These terms cover your use of the Cornerstone Quincy Concrete website and any work you hire us to do. When you browse the site, request an estimate or sign off on a job with us, you agree to these terms.

If a written estimate or contract we give you for a specific job says something different from this page, the written agreement for that job controls. If you don't agree with these terms, please don't use the site, and call us before booking work so we can talk it through.

What we do

Cornerstone Quincy Concrete is a concrete contractor in Quincy, MA, serving homeowners and property owners in Quincy and the cities around it. Our work includes driveways, patios, sidewalks, steps, garage floors, stamped and decorative concrete, retaining walls, pool decks, footings, slab foundations, foundation raising, parking lots and concrete cutting.

The descriptions on our home page and service pages are general information about the trade and how we work. They aren't a promise that a given method, finish or schedule fits your property, because that depends on what we find once we see the site.

Estimates and pricing

Our estimates are free, done in person and come with no obligation to hire us. We give a written price after we've looked at the area, the ground under it, the drainage and access for the truck, because those things set what the job really takes.

An estimate covers the work it describes and nothing more. If we dig out and find soft or wet subgrade, which is the soil the slab sits on, buried debris, old concrete, roots or anything else nobody could see on estimate day, we'll stop, show you what we found and agree on any added cost with you before doing extra work.

Changes you ask for after the estimate, like a larger area, a different finish or added steel, are priced and agreed before we do them. Prices on an estimate hold for the period the estimate states, because material costs move.

Scheduling, weather and cancellation

We schedule your job when you accept the estimate, and we'll confirm the date with you before the crew arrives. Concrete depends on the weather, so we may move a pour for rain, freezing temperatures or heat that would leave a weak surface, and we'll let you know as early as we can when that happens.

If you need to reschedule or cancel, call us at (617) 691-5008 as soon as you know. If we've already ordered materials, scheduled a truck or started work, you're responsible for those costs, and your written agreement will spell out how that's handled for your job.

We aren't responsible for delays caused by things outside our control, such as weather, supplier or concrete plant delays, utility markings, inspections or conditions on the property.

Payment terms

Your written estimate or contract lists the price, any deposit and when each payment is due. Unless your agreement says otherwise, the balance is due when the work is complete.

Payments that are late may delay any remaining work on your project. If we have to collect an unpaid balance, you agree to pay reasonable collection costs to the extent Massachusetts law allows.

Your part of the job

You agree to give our crew reasonable access to the work area and to tell us about anything we should know, like septic lines, sprinkler pipes, buried wires, propane lines or property line questions. Whether a job needs a permit depends on the work and the city, and your written agreement will say who is responsible for applying.

Please keep people, pets and vehicles off fresh concrete until we tell you it's ready. Curing is the waiting period while the concrete gains strength, and walking or driving on it too early can leave marks or damage we can't be responsible for.

Our guarantee and what it doesn't cover

We stand behind our workmanship, and every job comes with our satisfaction guarantee. If something in our work isn't right, call us and we'll come out, look at it with you and make it right where the problem is ours.

Concrete is a natural material, and some things are normal and aren't defects. Small hairline cracks can show up even on a well-built slab, and control joints, the grooves we cut into it, are there to guide cracking to places we choose. Slight differences in color, texture or finish from one pour to the next, or from a sample, are also normal.

Our guarantee doesn't cover damage from things outside our work, such as deicing salts or chemicals, snowplows, loads heavier than the slab was built for, tree roots, ground movement or water from gutters and grading we didn't build, or repairs and changes made by others. Apart from our satisfaction guarantee and anything written into your agreement, we make no other promises about our work, and the information on this website is provided as is.

Limits on our liability

To the extent Massachusetts law allows, our responsibility for any claim connected to a job is limited to the amount you paid us for that job. We aren't liable for indirect or consequential losses, such as lost use of a driveway, lost rent or business, or costs tied to delays outside our control.

Nothing in these terms limits any responsibility the law doesn't allow a business to limit. We carry insurance and are fully licensed, and we'll show proof of either when you ask.

Settling a disagreement

If you're unhappy with any part of our work or our billing, please call us first. Most problems get sorted out quickly when we stand on the slab together and look at it.

If we can't settle it that way, we both agree to try mediation in good faith before going to court. If mediation doesn't resolve it, the dispute will be heard in the state courts of Massachusetts.

Governing law

These terms and any work we do for you are governed by the laws of the Commonwealth of Massachusetts. If a court finds any part of these terms can't be enforced, the rest still applies.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one that applies. Changes don't alter a written agreement you've already signed for a job in progress.

Questions about these terms

If anything here is unclear, call us at (617) 691-5008 or send us a note through our contact page, and expect a reply within 1 business day. You can read more about who we are and how our crew works on our about page.